Overview
Always On Commerce operates a commerce and attribution platform for brands, agencies, and partners. This policy applies to visitors, dashboard users, and consumers who interact with Always On Commerce-powered experiences.
This policy does not cover third-party merchant checkout sites you may visit after leaving a Always On Commerce experience.
Information we collect
We may collect information you provide directly, such as name, email address, phone number, organization details, and support messages.
We automatically collect technical and usage data, including device type, browser, IP address, pages viewed, referral URLs, session identifiers, and interaction events related to campaigns, coupons, and commerce flows.
When you verify a phone number or redeem an offer, we process the data needed to send a transactional verification SMS, confirm eligibility, prevent duplicate claims, issue or honor the promotion, and measure campaign performance.
How we use information
We use personal information to operate and improve the platform, authenticate users, send verification messages, issue and validate coupons, attribute commerce activity, provide support, prevent fraud, comply with law, and measure campaign performance.
Verification SMS messages are transactional and tied to the offer claim flow. We may use aggregated or de-identified data for analytics and product development.
Cookies and analytics
We use cookies, local storage, and analytics tools to remember preferences, keep sessions secure, and understand product usage.
You can control cookies through browser settings. Some features may not function properly if cookies are disabled.
How we share information
We share information with service providers that help us host infrastructure, send messages, process analytics, and operate integrations. These providers are authorized to use data only as needed to perform services for Always On Commerce.
We may share promotion and attribution data with the merchant or agency running a campaign so they can fulfill offers and measure results.
We may disclose information if required by law or to protect rights, safety, and platform integrity.
Data retention
We retain personal information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary by data type and campaign configuration.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to some uses.
To make a privacy request, contact support@rallynetwork.io. We may need to verify your identity before responding.
Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International users
If you access the services from outside the United States, your information may be processed in the United States or other countries where we or our providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the last updated date.
Material changes may also be communicated through the dashboard or other appropriate channels.
Contact
Privacy questions may be sent to support@rallynetwork.io.